Emergency User Access

24/7 self-service access for emergency handling

Emergency User Access enables SAP users to get privileged access to the SAP system in emergency cases in a controlled environment. Emergency User Access monitors emergency users usage, document the planned and executed activities, traces all activities and changes made during the emergency handling process.

Preapproved access to emergency handling

In Emergency User Access (EUA) people are selected to work with privileged access. This privileged access is granted through the EUA tool. Instead of waiting for approval to start up the resolution process EUA allows the preapproved group of people to sign on directly with privileged access.

Emergency User Access will support standardization of the emergency processes and increase level of compliance and documentation

Process

Why automate
the emergency
process?

A manual process is slow and unsuitable. A standardization of the process will increase level of structure, documentation and reliability.

A manual process is slow and unsuitable. A standardization of the process will increase level of structure, documentation and reliability.

Rule-set

Self-service for predefined emergency users

Self-service for predefined users will allow your team to act immediately in emergency situations in a defined and documented process.

Delivery

Reduce cost
and increase
satisfaction

An optimized process will reduce the cost of handling emergency situations in general and increase the team satisfaction.

ComplianceNow has a proven track record with 200 customer installations worldwide and is verified through SAP’s certification program.

Downloads

Emergency User Access – Factsheet

24/7 self service access for emergency handling

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Your contact
August Butiajkin, Demand Generation Manager

“My ambition is to spread the word about our well proven product suite that can help solve the many challenges in the area of SAP compliance operation. Understanding the needs of our clients and map those to the right components of ComplianceNow in order to deliver the needed changes for optimizing the compliance operation”

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Ole Sølvsten, Managing Director

“Our vision is to strengthen our customers compliance operation through a wide range of relevant components facing the challenges and optimizing processes within SAP Compliance. Expect that ComplianceNow is fairly priced, has a fast and uncomplicated installation process, and is easy for your organization to take into use”

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