Password Reset (PWR)

24/7 Self-Service SAP Password Management

Password Reset (PWR) is a self-service workflow for requesting a new password for SAP-users. PWR also covers the unlocking of users after too many failed login attempts. PWR will not only deliver self-service SAP password reset, but it will also extend your administration support of password services from standard office hours to 24/7.

How does Password Reset work?

Users requesting new passwords are authenticated against their SAP user profile information. The tool allows for configuring various security options. The link to this page can be displayed either in the SAP logon or in the intra web or similar. Accessing this link will display the password reset request page and allow the user to a password change. The user will be unlocked as part of the process.

Password reset process request

The key challenge around password resetting is the ability to have the password reset right away.

Process

Reduce the users downtime from hours to minutes

A manual process is slow and unsuitable for the users. An automation and standardization of the process will increase level of speed, satisfaction and reliability.

Clean up

Extend the Admin support from office hours to 24/7

Get access to accurate and real time data on the user role assignment and authorization roles clean up and optimization.

Management

Reduce cost
and increase
satisfaction

The optimized process will reduce the direct cost of password reset as well as reducing the indirect cost of employees not being able to perform their work.

Modification and user experience

Supporting improved user experience, you can personalize the Password Reset request page to the individual need of the company. It is possible to modify areas like request screen, email content and contact/service desk information. The application is HTML5 compliant and can be accessed from different devices (browser, tablet, phone).

ComplianceNow has a proven track record with 200 customer installations worldwide and is verified through SAP’s certification program.

Downloads

ComplianceNow Suite – Factsheet

ComplianceNow Suite makes SAP compliance feasible and transparent

Password Reset – Factsheet

Self service password reset

Your contact
August Butiajkin, Demand Generation Manager

“My ambition is to spread the word about our well proven product suite that can help solve the many challenges in the area of SAP compliance operation. Understanding the needs of our clients and map those to the right components of ComplianceNow in order to deliver the needed changes for optimizing the compliance operation”

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Your contact
Ole Sølvsten, Managing Director

“Our vision is to strengthen our customers compliance operation through a wide range of relevant components facing the challenges and optimizing processes within SAP Compliance. Expect that ComplianceNow is fairly priced, has a fast and uncomplicated installation process, and is easy for your organization to take into use”

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